Importance of an Emergency Readiness Profile (ERP)

6/2/2021 (Permalink)

SERVPRO Emergency Readiness Profile

Importance of an ERP in your Business

Will you be prepared in the event of an emergency at your business? How do you shut off the water supply to your building? Do you know where all of your electrical sub-panels are located? These are the questions that we ask every day at SERVPRO North Knoxville.

Building emergencies can happen at any time and to anyone. Creating a contingency plan for when that happens is crucial to getting back in business and recovering from setbacks. Over 50% of businesses never recover after a disaster and we want to help make sure you are as prepared as possible for when disaster strikes. SERVPRO has created a program that allows one of our trained professionals to come to your business and create an Emergency Ready Profile (ERP). 

Our Emergency Ready Profiles document things in your building including electrical shutoffs, fire extinguishers, water mains, and much more. It has a place for details regarding who to contact in the event of an emergency, account numbers for your utilities, and other services as well as the ability to add site-specific information. We see the ERP as a living document because of the ease of access and ability to make changes at any time and from anywhere. Because of this design, if you have a structural change such as an addition or add electrical or HVAC components to the building, you can easily update the ERP with the new information. Of course, SERVPRO is always happy to come out and do this for you!

The ERP comes with both online accessibility as well as an application that you can download to your tablet or smartphone. SERVPRO has very carefully designed this program with heavy-duty security measures including password protection, secured mobile data, secured data in transit, and a 256-bit encrypted TLS 1.2 Triple-DES SHA256 connection. In short, your information is well protected and you can sleep well knowing that you are prepared in the event of an emergency. This can be stored on a single device or multiple devices with the profile owner’s approval. We recommend that you only share your password and username with someone you trust, and oftentimes this means members of management, security staff, and key-holders of your company. 

If you are interested in the ERP program and would like to have a representative meet with you to discuss your needs, please contact us and we will be happy to assist you. 

Stay Safe. Stay Ready.