What our Customers say...

Water Damage Testimonials

This was an amazing group of people to work with. Steve and his team were very professional, courteous, and did a fantastic job. I would recommend them to anyone.

We wanted to let you and Steve Lakins and Steve Venable know how much we have appreciated your "Great Service" to our agency over the years. And it definitely showed again last month with all the help you all gave our customers during heavy water damage claims from frozen pipes.

Everyone at SERVPRO was professional, hardworking, polite, and efficient. They have a great team that includes Eric and D.J., Skyler and Calvin, and Rachel and Jackie, with Steve at the lead.

Everyone was awesome & friendly!

Highly recommended. They were professional and very helpful during our crisis. The staff did an excellent job.


After a water heater tank failure, SERVPRO of North Knoxville was called in to help clean up the damage. The water affected the utility room, hallway into dining room, and a bathroom. The referring agent was delighted with our response & service and had this to say: 

"You guys provide such a sense of security for me and my customers - Knowing that all I have to do is make a phone call and everything is handled for my customers." - Roscoe Bell, Allstate Insurance. 

Highly recommended. They were professional and very helpful during our crisis. The staff did an excellent job.

I was very pleased with the professionalism , courtesy, and expediancy with which the work was preformed and completed.

Keep doing what you are doing. I will recommend to other people. I thought they did a very good job.

I had to write and tell you how thankful I am for the excellent work your team performed cleaning and drying our building. SERVPRO came quickly and worked professionally drying our place and moving out, as our tenant's imposition was limited to 24 hours. Thank you to you and your team!

Very professional and knowledgeable. Fast response and extremely courteous.

I am very pleased with the work that SERVPRO did at my home. The guys were professional and really great to work with.

Just keep doing an excellent job! Very pleased!

Everyone was exceptionally helpful and friendly!

Our team worked on a house that had water damage to a single room. The carpet, dry wall and ceilings were affected. The customer could not have been happier with the professionalism and the dedication our team had to fix the problem. "Recommended to anyone!"

Thanks to everyone at SERVPRO. All that entered our home was so kind, and very business-like. They were very prompt and committed to getting the job done.

On time, awesome service!

Wonderful job.