Step 1: 24 Hour Emergency Contact 

Always Here To Help

A quick response to your water damage event is crucial. We say it time and time again, but for good reason. What might look like a small water leak, can quickly grow into a major water and mold loss that causes a ton of damage to your structure and your belongings. By immediately calling our SERVPRO team when noticing signs of water damage in your Mascot home or business, you can keep the extent of the damage from spreading any further.

Our SERVPRO of North Knoxville team is available around the clock, 7 days a week, 365 days a year, including all holidays! If you have any questions or have noticed signs of water damage on your property, give us a call! 

We Answer the Phone Ready to Help
Call Today - (865) 947-9992

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of North Knoxville has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment